This privacy notice was last updated on 13 May 2020 and applies to residents of the European Economic Area.
In this privacy statement, we explain what we do with the data we collect through https://balo.be about you. We encourage you to read this policy carefully. In our processing, we comply with the requirements of privacy legislation. Among other things, this means that:
- we clearly state the purposes for which we process personal data. We do so through this privacy policy;
- we aim to limit our collection of personal data to only those personal data necessary for legitimate purposes;
- we first seek your explicit consent to process your personal data in cases where your consent is required;
- we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
- we respect your right to provide access to, correct or delete your personal data at your request.
If you have any questions or want to know exactly what data we hold on you, please contact us.
1. Purpose, data and retention period
1.1 We process data for the following purpose:
Payments
For that purpose, we use the following personal data:
- Name, Address and City
- E-mail address
- Telephone number
The basis on which we may process this data is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
1.2 Wij verwerken gegevens voor het volgende doel:
Register an account
We process data for the following purpose:
- Name, Address and City
- E-mail address
- Telephone number
The basis on which we may process this data is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
1.3 We process data for the following purpose:
Newsletters
For that purpose, we use the following personal data:
- Name, Address and City
- E-mail address
- Telephone number
The basis on which we may process this data is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
1.4 We process data for the following purpose:
To provide service for services or products that a customer wants to buy or has bought
For that purpose, we use the following personal data:
- Name, Address and City
- E-mail address
- Telephone number
De grondslag waarop wij deze gegevens mogen verwerken is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
1.5 We process data for the following purpose:
Collecting and analysing statistics for website improvement
For that purpose, we use the following personal data:
- Name, Address and City
- E-mail address
- Telephone number
The basis on which we may process this data is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
1.6 We process data for the following purpose:
To provide personalised products and services
For that purpose, we use the following personal data:
- Name, Address and City
- E-mail address
- Telephone number
The basis on which we may process this data is:
Execution of an agreement
Retention period
We keep this data only until the service has ended.
2. Sharing with other parties
We only share or give this data to processors for the following purposes:
Processors
Name: Wisemen
country: Belgium
Purpose: Website management
3. Cookies
Our website uses cookies. For more information on cookies, please refer to our Cookie Policy.
4. Security
Personal data security is of great importance to us. We take appropriate security measures to limit misuse of and unauthorised access to personal data. For example, we ensure that only the necessary persons have access to your data, that access to the data is protected and that our security measures are checked regularly.
5. Third Party Websites
This privacy policy does not apply to third-party websites linked to our website through links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We encourage you to read the privacy statements of these websites before using them.
6. Wijzigingen in deze privacyverklaring
We reserve the right to make changes to this privacy policy. It is recommended that you consult this privacy statement regularly so that you are aware of these changes. Moreover, we will also actively inform you whenever possible.
7. Accessing and modifying your data
If you have any questions or want to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:
- You have the right to know why your personal data is needed, what happens to it and how long it is kept.
- Right of access: you can request to see the data we process about you
- Right to rectification and supplementation: you have the right to supplement, correct, delete or block your personal data whenever you want.
- If you give us consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
- Right to data portability: you have the right to request all your personal data from the Controller and transfer it in its entirety to another Controller.
- Right to object: you can object to the processing of your data. We will comply with this unless there are legitimate grounds for processing.
Make sure you always clearly state who you are so that we can be sure we are not changing or deleting data of the wrong person.
8. Filing a complaint
If you are not satisfied with the way we handle (complain about) the processing of your personal data, you have the right to lodge a complaint with the Personal Data Authority.
9. Contact information
Balo Living in Style
Corbiestraat 24
2400 Mol
Belgium
Website: https://balo.be
E-mail: bart@balo.be
Telephone number: +32 14 31 80 05
Attachment
We request information during checkout in the webshop.
What data we use
- Location, IP address and browser type: we use this to calculate taxes and shipping costs.
- Shipping address: we request this in order to deliver the ordered products to you.
We use cookies to store products in your shopping basket. When you make purchases from us, we request information such as your name, billing address, shipping address and e-mail address. If applicable, also username and password. This information is used to:
- send emails with information about your account and order
- respond to your requests, including refunds and complaints
- process payments
- set up your account
- calculate tax rates
We keep your data for as long as we need it to fulfil the purpose for which we collected it.
Who has access to your data
Only persons who need your data to provide your chosen service have access to your data.
Payments
We accept payments via credit cards and bancontact. When processing payments, some data is transferred to them. This includes information necessary to process or support the payment, such as the total amount of the purchase and billing details.
